Jagged Productions
Return, Refund & Cancellation Policy
Last updated April 21, 2021
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange, Please see below for more information on our return policy. This return policy was created using Termly.
RETURNS
All returns must be postmarked within 7 calendar days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at info@jaggedproductions.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase and mail your return the following address:
Jagged Productions
330 Mounts Corner Drive, Suite 172
Freehold, NJ 07728
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your refund or exchange]. Please allow at least 7 days from the receipt of your item to process your refund or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned, exchanged or refunded.
Application fees for film reviews
Application fees for script reviews
Entry fees for film festivals
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note
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A 10% restocking fee will be charged for all returns [in excess of $_50
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Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: