Jagged Productions

Return, Refund & Cancellation Policy

Last updated April 21, 2021

 

 

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange, Please see below for more information on our return policy. This return policy was created using Termly.

 

RETURNS

 

All returns must be postmarked within 7 calendar days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

 

To return an item, please email customer service at info@jaggedproductions.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase and mail your return the following address:

 

Jagged Productions

330 Mounts Corner Drive, Suite 172

Freehold, NJ 07728

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your refund or exchange]. Please allow at least 7 days from the receipt of your item to process your refund or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

We will notify you by email when your return has been processed.

 

EXCEPTIONS

 

The following items cannot be returned, exchanged or refunded.

Application fees for film reviews

Application fees for script reviews

Entry fees for film festivals

 

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

 

Please Note

 

  • A 10% restocking fee will be charged for all returns [in excess of $_50

  • Sale items are FINAL SALE and cannot be returned.

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at:

info@jaggedproductions.com